Collection of Personal Information
We collect your personal information so that we can provide you with our services and any products that you may have requested. In addition, this information assists us in executing internal functions related to customer service and marketing activities. This may include your identity and contact details, and credit card details so that we can process your sale and communicate to you about your plate purchase or layby. We may collect this information in person, through our website, via telephone or when you correspond with us using email or direct mail. The Privacy Act protects your sensitive information. We do not collect sensitive information.
We only collect personal information about individuals that is necessary for us to carry on our business functions and provide quality customer service. What information we collect depends upon the nature of our dealings with you.
Use of Personal Information
We will use your personal information for the reasons we collected it, for related purposes and for other reasonable business purposes. We may store and process information to provide you with the information, product or service you requested, for billing purposes, to enable us to develop our products and business, or to
We may also use your personal information for the following purposes:
- Statistical and research purposes
- Promotional and marketing purposes including to send you material which promotes our products or services or those of trusted third parties
- To inform you of updates, special offers,
promotionsand competitions or other information that may be of interest to you
- Coordinating offers or promotional activities
- To deal with any
- Any other customer support purposes
- As may be permitted or required by law.
For any of the above
Our direct marketing consists of a range of communications including email, SMS, telephone and postal mail. You may be contacted via one or more of these communication channels for purposes of customer service, or to be notified of related products, promotions, newsletters, customer surveys and similar materials from time to time.
Disclosure of Personal Information
Your personal information may be used by sub-contractors, related entities, agents or legal or professional advisers of KiwiPlates for the purposes of our business activities only. Your personal information will not be disclosed to any other third party without your
A cookie is a piece of information that our web server may send to your machine when you visit our Site. The cookie is stored on your
Security of Personal Information
We take all reasonable steps to:
- Make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
- Protect the information from misuse, loss or
unauthorisedaccess, use, modification or disclosure both physically and through computer security methods;
- Destroy or permanently de-identify the information if it is no longer needed for any purpose.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We maintain physical, electronic and procedural safeguards in connection with the collection,
Whilst perusing our site and enquiring, you have the option to remain anonymous or use a name other than your own (a “pseudonym”). However, you can’t be anonymous or use a pseudonym to purchase a plate, remake a plate or enquire about a previous plate order. Clear identity must be established.
Access and correction of personal data
You can ask to obtain access to your personal information in writing or via the telephone upon supplying adequate proof of identification. If you believe that your personal information is not accurate, up to date or complete, you may contact firstname.lastname@example.org or call KiwiPlates on 0800 650 111 to request correction of your personal information.
If you have a complaint about how we collect, hold, use or disclose your personal information or how we have dealt with a request by you to access or correct your personal information, you can make a complaint to us